Delivery, P & P and Pricing Information
Orders will be dispatched within 48 hours of receiving your payment unless we advise you differently, usually by email. Your order will normally be sent by normal second class packet post or parcel post with proof of postage.
P & P
Some orders are subject to a nominal postage & packing charge which is advised on the item description, however, most p&p is FREE or a small amount is added to the price, you may therefore, find the item cheaper in the shop than online, particularly if the item is quite heavy or bulky. Total orders under £10 are subject to a nominal £2 P&P.
Delivery Surcharges/International Orders
Delivery surcharges, in addition to any standard P&P costs, apply when delivering to some UK regions(eg. Channel Isles, Scottish Isles etc) and all European and International orders. These costs are exactly what it costs us to ship to you (packing is free). You will be advised of these costs before the order is shipped and a personal PayPal button will be put up on the "You asked to See" page for your use. You are also welcome to contact us for a quote before placing your order. Please email us firstname.lastname@example.org or phone 01492 878684 11.00am 4:00pm Monday to Friday or 11:00am to 1.00pm Saturday and Sunday.
Should a product be incorrect or faulty, we will of course replace it and refund your return postage if a receipt is included with the return package (we have to account for our spending) but please do email or phone us as well to let us know.
All prices quoted are in £ sterling and are based on the current VAT rate of 20%. We will accept payment in USD and Euros, however, our online payment system that runs through PayPal automatically does this.